Apple’s Current Recall & Repair Programs
I’ve learned a lot about how Apple handles recall and repairs the last few years so below are some links that may be helpful.
iPhone 6s Battery Problems
If you have battery problems with an iPhone 6s…here’s the webpage to check your serial # to see if your phone is part of the recall.
iPhone 7 Repair Program for “No Service” Issues
Apple has determined that a small percentage of iPhone 7 devices may show “No Service” in the status bar (even if cellular coverage is available), due to a component that has failed on the main logic board.You can find out more about this recall program here.
iPhone Battery Replacement Credit Program
Apple has a program of reimbursing users for battery replacements, so this is their iPhone out of warranty battery replacement credit webpage.
General Information About Apple’s Various Recall Programs
This Macworld article has a lot of good information about battery issues with iPhones.
In it they state that Apple has confirmed that it will replace batteries regardless of whether the iPhone fails an official diagnostic test that it usually uses to establish whether iPhone batteries are maintaining their charge. That exact scenario occurred with me.
I had a 6s which did fail to show it needed replacement with Apple’s test…but they did replace my phone anyway because I convinced them that the battery problem was the only reason I got iPhone X, and could document the things that cause it to drain so fast.
I discovered a webpage where Apple maintains a list of all of their current recall and repair programs.
Here’s one more good MacWorld article about recall and repair programs…Macworld article on Apples recall and repair programs:
Fun Historical Apple Recalls Remembered
iPhone 4 Antenna-gate
Who remembers Antenna-gate? It concerned the iPhone 4 and a problem many users were having with cell reception. You can read Wired’s speculation of how they believed Apple might have addressed the problem here. Next read Wired’s coverage of Steve Jobs announcement in which he told the world what Apple really did plan to do about the problem here.